Actionable Frameworks · 10 min read

How to Conduct a Website UX Audit in 6 Actionable Steps

By Elena Rostova (Lead UX Strategist) · Published August 12, 2026

Step-by-step framework to audit your website or SaaS app. Learn how to map user journeys, check accessibility, analyze drop-offs, and prioritize fixes.

Key Takeaways

Define clear goals (e.g., improve sign-up conversion or decrease onboarding drop-off).
Audit across desktop, tablet, and mobile viewports independently.
Categorize findings into Critical Blockers, Moderate Friction, and Enhancements.

Article Outline

01. Step 1: Set Business Goals and Define User Personas
02. Step 2: Map the Primary User Funnel
03. Step 3: Evaluate Against 10 Core UX Heuristics
04. Step 4: Conduct Accessibility and Contrast Audits
05. Step 5: Prioritize Fixes Using an Impact vs. Effort Matrix
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